Return Policies
Return shipping fees will be paid by the collector. A refund will be issued as soon as your print arrives at our studio and we confirm it is damage-free. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions beforehand at erin@greenanimalproject.com and someone will reply as soon as possible.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Unfortunately if you wait any length of time past receiving the item we will have to assume damage happened after arrival.
Exceptions / non-returnable items
Custom paintings are for obvious reasons not available for return. There is a process to ensure satisfaction along the way.
Certain types of items cannot be returned, like original art pieces or framed canvas prints. Please get in touch if you have questions or concerns about your specific item.
Exchanges
We use an outsourced printer to ensure quality of all of our products, but that means additional cost to us if you order the wrong product. The initial product would need to be returned to the studio, not the printer, and then reviewed to approve an exchange.
European Union 14-day.
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we approved your return, please contact us at erin@greenanimalproject.com
Introducing
Impactful design for creative niche business.
I have been a graphic and brand designer for over 24 years. I received my diploma at Pacific Design Academy in Victoria, BC, and have since then been working for high-end professional sports companies, as well as designing creative branding and websites for high-volume online retail businesses.
Due to my other businesses being quite busy, I take on a limited clientele at a case-by-case basis, please reach out via the contact form below and I can let you know if I have space. Thank you for checking in!
Branding - Aurora Massage Therapy
Aurora Massage therapy is a holistically-focused patient centred and personalized care brand. The branding theme for this was focused on the spiritual and elemental and to emulate calm and centered.
WEB AND BRAND EXAMPLES
Wood Buffalo Coffee had an aim; to be fun, playful but also wildly successful in their coffee business. They have a very locals-forward dedication and give back to their community, so we wanted that reflected in everything from their labels to their logo and site.
Fox and Fogo is my design from top-to-bottom. Branding, website and socks design. Fox and Fogo is a business I created to express my passion for conservation and working with animal rescues. The goal is clean, but fun, trendy, but passionate.
Bean North was a fun but challenging design, as the shop in this store needs to be fast, clean and cover a LOT of product.
The initial design was already completed, the web design was redone by my team for a more seamless experience.
